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904 Views
Message 1 of 5

Forum Entity Too Large

No unable to use the BT community because loading posts repeatedly return this error.

4 REPLIES 4
903 Views
Message 2 of 5

Re: Forum Entity Too Large

@spile 

Its a known issue.

Clear the browser cookies relating to community.bt.com

 

873 Views
Message 3 of 5

Re: Forum Entity Too Large

Hi @spile

Thanks for your post and welcome back.

Sorry for the message you're seeing.  Please try the guidance @Keith_Beddoe has posted above and let us know how you get on 🙂

Thanks,

Robbie

840 Views
Message 4 of 5

Re: Forum Entity Too Large

I don’t really want to be signed out of all websites because of an issue that only affects this one. It’s not possible (I believe) to clear cookies for a single site wit Chrome on iPad.

817 Views
Message 5 of 5

Re: Forum Entity Too Large


@spilewrote:

I don’t really want to be signed out of all websites because of an issue that only affects this one. It’s not possible (I believe) to clear cookies for a single site wit Chrome on iPad.


Me too! Simply keep refreshing and eventually, you're in!