Hello Alex H,
That's great!
Thanks so much for your intercession - I'm really happy to have the expert help & advice of yourself as a moderator!
I'll look forward to hearing from the relevant department.
My thanks again!
Hello Alex_H,
Just to say thank you so much for your help. It looks like resolution is on its way.
Much appreciated!
@FreyaBentos Glad to hear things are heading in the right direction, thanks for coming back to update us.
Alex