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Multiple Accounts linked to my username and unable to switch between them on the web browser

I'm trying to claim the 6 months free xbox game pass however when trying to on my BT web version where it says I have to claim it from. I've selected products like it says, however its only showing my the old account and no option to add it. Although when I press on billing I can switch accounts. Its on the new account where I've upgraded the WiFi that I need to claim it from but its not letting me switch to this and I only have a certain number of days to claim it. Please can you help

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