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Message 1 of 6

Potential Email scam

When signing into my email accounts today a message appeared 'auth.bt.com wants access other apps and services on this device Allow or Block. I blocked. There seems to be no where on My BT to be able to report this. I assume this is a scam? Has anyone else had this?

5 REPLIES 5
190 Views
Message 2 of 6

Re: Potential Email scam

try here  https://www.bt.com/exp/help/contact-bt/form/scams



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179 Views
Message 3 of 6

Re: Potential Email scam

I keep getting this & like you i'm blocking it.,but that is not doing anything,it keeps on popping up.
124 Views
Message 4 of 6

Re: Potential Email scam

Is it the BTMail app that you are using?

If it is it may be wanting access as per what the the BTMail app " collects shares and handles"

See link

https://play.google.com/store/apps/datasafety?id=com.bt.mail.btprod&hl=en-US

89 Views
Message 5 of 6

Re: Potential Email scam

i'm on my desktop & my password manager takes me to the bt.com website,top right are links to mybt & email,i click on email & sign in is there & on top left this box,which reads.
prod-btemail.bt.comwants to access other apps & services on this device. then two boxes. Block & allow.I just block it but it pops up when ever i login to my email
79 Views
Message 6 of 6

Re: Potential Email scam

I never got the box on my browsers  DuckDuckGo, Firefox and Opera but when I tried Edge and Chrome it did come up on them, but only the first couple of times I tried.

It would appear to be something that BT have implemented which I suspect has something to do with the browsers being able to be used on phones and tablets in "Mobile" mode but I have no idea why it has carried onto the "Desktop" browser.

I will ask the moderators if they can throw any light on it.