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Message 1 of 4

Re: BT is Blocking my website


@JJsHomeFurniturewrote:

Hi, 

BT is blocking my website, and I have no idea why. Google shows this website as safe. My website is my business. Please help me unblock this.

I emailed Saferbrowsing@BT.com on May 27th, and haven't yet had anything back. 

Can somebody please help!

If there is a legitimate reason my website is being blocked. Can you please let me know what it is, so I can work to rectify this, rather than just straight up blocking the site? It's madness you're even allowed to do that.


I’m actually running into the same issue right now, so you’re definitely not alone. My site is also being blocked by BT even though Google Safe Browsing shows it as clean, and it’s affecting my business too. I emailed the same Saferbrowsing@BT.com address and haven’t received any response yet, which is really frustrating when you don’t even know what triggered the block.

What makes it worse is the lack of transparency if there’s a real problem, it would help a lot to know exactly what it is so it can be fixed. Right now it just feels like the site is being blocked without explanation, while it works fine on other networks. Hopefully someone from BT or the community can clarify the process or suggest a faster way to get these blocks reviewed and lifted.

3 REPLIES 3
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Message 2 of 4

Re: BT is Blocking my website

Hi @deenjames,
 

Thanks for visiting the BT Community

Are you able to share the website in question, we may be able to help have it looked at for you. 

Alex

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Message 3 of 4

Re: BT is Blocking my website


@Alex_Hwrote:

Hi @deenjames,
 

Thanks for visiting the BT Community

Are you able to share the website in question, we may be able to help have it looked at for you. 

Alex


Here is the site I request you to fix this issue [URL removed] because I am completely a newbie and not a technical person. Thank you so much

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Message 4 of 4

Re: BT is Blocking my website

I can access your site without any problems.

What I don't understand is if you are selling in the UK why are prices in dollars and your location is in the USA. That is a heck of a distance for your customers to travel.

I see you also posted the same thing in this thread in October 2025.

BT Blocked my website - Page 2 - BT Community

Care to give more information why you are reporting it on this forum?