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Message 1 of 3

Return your BT kit

Hi there, I did send old BT kit by post. (I have trucking number) I'm still getting  emails from BT about missing KIT, and they will charge me £43

Please any advise

Thank you

 

2 REPLIES 2
864 Views
Message 2 of 3

Re: Return your BT kit

It is presently taking about four weeks for BT to update your account after receipt of the returned items.

If you call BT 0330.1234.150 with either your Proof of Postage or Proof of Receipt they will be able to update your account.

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Message 3 of 3

Re: Return your BT kit

That is outrageous