Telephone call saying from BT/EE - Possible scam

[Mattiesmomma]

Hi all

Just taken a call on my mobile which clearly said from BT with BT logo  stating that we all know BT and EE are merging soon and wanting to offer a so called deal even though  we are less than halfway through a 2 year contract.   This called came through from a landline  01438989238, I googled this number and is stated on various sites its a scam.

Anyone else had this?  BTW Ive blocked this number on my phone.

[Debbie_G]

Hi @Mattiesmomma.

Thanks for coming to the community.

If you haven't already, I recommend reporting this number using our Report a scam call form. This will be passed on to our partner Hiya, who’ll use it to improve call protection in the future.

You can find more information about avoiding and preventing scams on our BT Scams | What you need to know to stay safe Help page.

Debbie 

[Graveltrap]

I have just received a call about the BT/EE merger. it was from 0800 9566053 and had the BT logo, so should be genuine but the security pin sent was only 4 digits and the caller seemed to know nothing and then put me on hold.  It really didn't feel genuine, but did look convincing.

[clique-al]

This number is a freephone owned by EE Limited ( TM).

[Mattiesmomma]

Maybe BT are giving out mobile contact numbers to EE to get them to sign up with EE.

Odd as we are less than a year into a two year contract FF broadband with BT