Virtual reward card

[Charlelo]

I followed the email instructions I received to claim my virtual reward card and when I click the button to claim it, I am redirected to the claiming page and after logging in but I can’t see any claiming form. I have tried several times without success, can I please have support to complete the claim?

Thank you for your help. 

Charles

[Katie_B]

Hello @Charlelo. 

Thanks for coming here. 

If you are unable to complete your claim online please give us a call. 

Our customer care team will be able to look into this further for you. 

Katie

[Charlelo]

Thanks Katie

I called the hotline and it's sorted. 

Regard 

Charles 

[Katie_B]

That's great to hear @Charlelo. 

Thanks for coming back and letting us know. 

Have a great day!

Katie