WiFi disc

[Magster]

I have been sent my second WiFi disc. I have gone through all the instruction from the scanned qr code and the message says, “unable to connect”. It says to use the Ethernet cable, but I don’t have one! Help!

[BhfpkiiL1 · Accepted solution]

If my memory serves me right a crucial part of the set up is connecting the disc to the router by ethernet cable. 

Once that's completed you're good to go

[WSH]

It will be a cat 5e ethernet cable.  You can get one from most supermarkets today.  About a £5 - 6 for a two meter one.

[Magster]

BT are sending me one and admit that some set-ups do need one. Thank you 😊