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Message 1 of 5

12 month free ultimate subscription

Recently changed fibre and got told I get a free 12 month ultimate Xbox subscription but when I go to redeem get no code to put in so I just press next and then it comes up with 1 month subscription

any ideas 

thanks in advance 

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Message 2 of 5

Re: 12 month free ultimate subscription

The 12 month subscription shows 1 month at a time and is renewed monthly automatically 



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Message 3 of 5

Re: 12 month free ultimate subscription

So now I’m being charged for one month for 12.99 for something that they said Il get for 12 months for free 

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Message 4 of 5

Re: 12 month free ultimate subscription

Did you use the Xbox pass link in your MYBT to register for free?



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Message 5 of 5

Re: 12 month free ultimate subscription

Yeah it took me to Microsoft and said 1 month and charged me for that month 

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