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Mattyb1
Beginner

on ‎07-01-2025 11h06

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Message 1 of 2

2 account numbers on account

Hi

 

When I log into my account it automatically defaults to an account number that is not used and my account number which has my broadband on I can only view bills when I click, if I go on something else it goes back to the account number I have not used, I have got and email about gamepass but can't get it, please can someone help

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imjolly
Distinguished Sage
Distinguished Sage

on ‎07-01-2025 11h14

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Message 2 of 2

Re: 2 account numbers on account

try billing message now

https://www.bt.com/help/contact-bt/account-and-billing/broadband



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