on 30-07-2026 15h57
How can I check if BT has received the 4g router I sent back several weeks ago
on 30-07-2026 16h02
They normally send out an email when it has been received.
As long as you have kept your proof of posting you could phone BT Billing 0330.1234.150 and they will update your account.
on 30-07-2026 17h35
The Royal Mail tracking site should also say if it was delivered and when.
on 30-07-2026 17h50
I didnt get a receipt - foolish I know
Just didnt think straight oh well
on 30-07-2026 18h32
It can take three to four weeks for accounts to be updated.
