Well I got my return package on the 23rd and I sent away the hub on the same day, however, I do not have a tracking number what so ever, I was tricked into getting bt broadband while they were working on the lines in my area, saying that other people had the same problem as me, FYI I did not have any problems until about a month before they showed up, anyway, I switched to them, and had internet about 50% of the time, I canceled it, paid for an extra month that I didn't use, Waited almost 3 weeks for them to send me a return bag, had to get a 2nd one sent, Both came at the same time... I have no use for their hub, I swapped to Virgin Media, WHO I HATE, but I hate them less than BT right now.
Why would a huge company not retain its return tracking codes? Why do I now have to pay £50 or have my credit rating hurt? I feel bullied into having to pay BT £50 for nothing, I already did this before to get out of their contract.
