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Message 1 of 2

Activation

I just got my broadband installed today with a superhub 2.  The installation was finished at 11am and I am still not activated. I was told it could take until midnight but the later it gets the less likely it looks like it's going to come on. The light is orange on my hub and I got an email from BT earlier stating I should be able to access it. Has anyone else had to wait until midnight to use the broadband? Should it take this long? Thanks 

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Message 2 of 2

Re: Activation

Try restarting the Hub but it can take up to midnight as there might still be some automated tasks that need to complete behind the scenes 

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