<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
My daughter signed up to bt, used my code received an email, saying once bill payment was received, vouchers would be sent, but now bt are saying no to the vouchers, anyone else had this problem?
