<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
My daughter signed up to bt, used my code received an email, saying once bill payment was received, vouchers would be sent, but now bt are saying no to the vouchers, anyone else had this problem?