Hi all,
After a lengthy process of countless phone calls, and waiting 14 days for my refund to be actioned, I received an email Saturday with the below message.
It hasn't yet gone 'staright to your bank account'. Any ideas how long this part of the saga will take?
Thanks in advance for any help 😊
P.s. I have a new account with BT and this one is meant to be closed. Not 'sorry to see you go' 😂
'We're really sorry to see you go. Here's your final bill. Your account is in credit so we'll refund what we owe straight to your bank account'
