BT ID not recognised, complaint raised

[StuartH]

Hi @angeljs 

I'm sorry someone has promised you another call that hasn't happened. 

I can see you are getting close to the top of our queue one of our team should be in touch with you in the next day or two. We can look into this to fully resolve and find out what's been happening with the complaint so far.

Thanks

Stuart

[angeljs · Accepted solution]

Thank you so much, @NeilO , for helping me to get back into my account, I can finally log in! 😊

[JohnC2]

Hi @angeljs, thanks for the update and good news that you can now access your account 🙂

Cheers

John