BT Prices

[mattyjoyce71]

Just got the e-mail saying my BT packages are going up by £8 a month

Does anyone else feel that is really high, they got my in a 2 year contract (last month) with a good price then just up it when the like.

Not a happy customer but as usual nothing can be done, I I had known it was going up that much I would have not had the contract, not good value for money now

Rant over 

[stereohaven]

No one likes the price increases, but to be fair to BT, they have had a notification on every page of the website for about a month telling existing and prospective customers that prices will change if you have a contract (new or otherwise), on the 31st March.

It's been discussed on the TV, radio and online due to how high it is (14.4%), and it is written in the terms at the bottom of every page and in every email sent out when you order.

I think it is caveat emptor I'm afraid.

Website wordingTerms & Conditions

[Les-Gibson]

CPI plus 3.9% is obviously profiteering but don't expect your expression of dissatisfaction to change anything, clearly BT can't failed to have noticed that there is a cost of living crisis but the shareholders must come first.

[rbz5416]

Can't really blame a business for screwing every last penny it can out of its customers. That's is after all why they exist.

But quite why Ofcom is looking out of the windows & whistling while pretty much the whole sector "independently" hits on exactly the same inflation busting formula is another question...

[mattyjoyce71]

I agree, the whole sector is doing it but quite frustrating , will downgrade my line speed etc or move after the contract ends.

Poor show from BT but they are a business I guess

[Les-Gibson]

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@rbz5416wrote:

Can't really blame a business for screwing every last penny it can out of its customers. That's is after all why they exist.

But quite why Ofcom is looking out of the windows & whistling while pretty much the whole sector "independently" hits on exactly the same inflation busting formula is another question...

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Agreed.

One thing you can say about BT pricing is that it is not competitive but that could be because they are required to fund the chocolate fireguard that is Ofcom