BT REWARD CARD

[Altior]

I recently signed up for a new BT broadband and was supposed to receive a £50 BT reward card. I keep getting text messages and email from BT asking me to claim it via the link provided, however, when I click to claim it, there are no rewards to be claimed. All I get when I log in to MyBT is offers on broadband, tv etc and nothing with BT reward card on it. How can I resolve this?

[Keith_Beddoe]

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators, who may offer to help.

Try calling 0330 1234 150

You can message BT using the "message us" links on the help pages. That is usually effective.

https://www.bt.com/help/contact-bt

Your service would need to be active for 14 days before you can claim.