BT Reward Card Eligibility

[Jayuk1971]

Hi recently joined BT Broadband in May through think it was uswitch at the time when signing up it had £100 reward card on signup page but on contacting BT today they saying im uneligible for the reward which seems very strange they saying it was only available with full fibre which is not available in my area but 99.99% sure it was cleary stated on the web page sign up

Thanks

[JohnC2]

Hi @Jayuk1971, welcome to the forum and thanks for your post. I'm sorry that you've been told the reward was not available for your order. 
We'll be happy to double check this for you. I've sent you a Private Message so you can get in touch with the Mod team.

cheers

John

[Jayuk1971 · Accepted solution]

Hi John many thanks to you and BT I now have received my reward card absolutely delighted

Much appreciated the speedy manner in which my query has been dealt with

Regards

Jason