BT Reward Card link not working

[Liz1956]

Hi, not sure if correct board for this or not, apologies if should be elsewhere. I have been trying to claim my BT Reward card (email received with link) but when clicking the link I am taken to the Reward Card page, I click 'claim your BT reward card or gift' to be taken to the BT homepage. Any help greatly appreciated. Thanks

[Keith_Beddoe]

@Liz1956 

Welcome to this user forum for BT Residential phone and broadband customers.

A recent post from a moderator recommended to try this.

"If you message us from the Contact Us pages a guide will be able to help you with that"

Give that a try.

[Liz1956 · Accepted solution]

Thanks, just contacted them and they sorted the claim, email confirmation received. Excellent service!! 👍