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yuc2002
Beginner
119 Views
Message 1 of 3

BT Rewards Card not showing

Hi,

I recently purchased BT broadband package on the BT website, got connected on 1st June, but my rewards card hasn't shown up in my account.  Can someone please advise what I should do? Thanks!

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT Rewards Card not showing

Wait 14 days, and try again, as it cannot be issued until your cooling off period has passed.

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DavidM
Moderator
Moderator
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Message 3 of 3

Re: BT Rewards Card not showing

Hi @yuc2002 and thanks for posting about your reward card.

@Keith_Beddoe advice is sound but just in case there are any problems I'll drop you over a private message now so you can get in touch if you need to.

Cheers

David

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