on 03-04-2022 11h55
If your balance is £0.00 you can ask for the credit refunded into your bank, the transfer takes around 5 working days.
If you have an outstanding balance, the credit can't be refunded as it will of been used towards the outstanding balance.
on 03-04-2022 13h22
Thanks again Richie, They have told me to pay the current bill minus the extra charge. All sorted.
