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Message 11 of 12

Re: BT Sport costs

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If your balance is £0.00 you can ask for the credit refunded into your bank, the transfer takes around 5 working days.

If you have an outstanding balance, the credit can't be refunded as it will of been used towards the outstanding balance.

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Message 12 of 12

Re: BT Sport costs

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Thanks again Richie, They have told me to pay the current bill minus the extra charge. All sorted.