Hi.
For a couple of weeks now, when I've gone to review what deals are available to me on My BT I've been getting the message "Sorry, we can't show you any personalised deals at the moment. But there's nothing to stop you checking out our current offers for broadband, TV, landline and TNT Sports".
I think it started when I had to activate TNT Sports / Discovery+ which I have included as part of my EE mobile plan - a third account has now appeared under my BT account, for TNT Sports (the other two are for my Broadband and Phone with BT; and for my BT Sports through EE, which has now ceased).
I'll be reaching the end of my Broadband and Phone contract mid-December, so I'm keen to see what offers become available - but have been checking every so often anyway. I did call yesterday, but the advisor couldn't offer anything much - probably because I haven't quite reached the three month point before my contract ends. I therefore want to keep an eye on what offers are available online, but each time I get the message above.
It looks like others have had this problem before, and have required assistance from a Moderator. I'd be grateful if a Moderator could help out with this one as well. Thanks!
