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Sunnter
Beginner

on ‎02-07-2025 18h11

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Message 1 of 2

BT reward Card

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Hi, I'm writing this for a bit of help about claiming my reward card. I was sent an email to claim it and when I did it took me to a rewards page that was empty.  So I tried the online messaging help to say I couldn't claim it and was told to email or call the bt card email, I emailed them telling them the situation and they replied to call bt themselves. I cannot make any calls right now. My service was install on the 17th of June anything helps.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎03-07-2025 9h49

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Message 2 of 2

Re: BT reward Card

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it takes a minimum of 14 days after activation and probably a few more to allow for cooling off period  you can try message now to billing and see if they can help    https://www.bt.com/help/contact-bt/account-and-billing/broadband



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