Been cut off four times, waited over to hours in total, how do I speak to sales support?

[Susan1231]

Need to get a line activated for elderly lady who has a care pendant and requires phone line for the connection to the care provider system.  Finding it impossible to get through to the right department who can help. 

[Keith_Beddoe]

@Susan1231 

Its quicker to do it online, and you should get an activation date.

https://www.bt.com/landline/deals/

As all phone lines are now carried over Digital Voice, you need  to check with the care pendant provider, that their system is compatible with BT Digital Voice.