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Message 11 of 16

Re: Broadband query

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@Kimberlin I suspect you were a politician in a former life, you never answer the question asked and just flog your same old mantra instead.

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Message 12 of 16

Re: Broadband query

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You are indeed a distinguished sage 

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Message 13 of 16

Re: Broadband query

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They don't know the extent of your requirements until you discover yourself how many disks are required. They will then supply them on request.

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Message 14 of 16

Re: Broadband query

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They are now saying I need to doa power recycle. Hmm…
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Message 15 of 16

Re: Broadband query

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Tell them you've done one and would they please honour their commitment and send disks

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Message 16 of 16

Re: Broadband query

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Did you watch the video in the link , it details how to set up and position the initial WiFi disc and states the process to obtain up to 2 extra discs if the initial disc isn’t able to cover the entire property…TBH , it’s a little difficult to accept your complaint , most properties will only ever need 1 disc at most (  arguably the hub WiFi will be sufficient for most settings ) , so sending out 3 WiFi discs which is presumably what you expect ,  would be unnecessary.

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