<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I’m getting messages everyday telling me to claim my reward card but when I click the link it takes me round in circles and I’m getting nowhere! Cleared cookies etc and no idea what to do next. Any clues?