Can't active gamepass with Package

[Richmondo]

Hey, 

I've been trying to link my xbox account with the gamepass since I have 12 months free with my package. I've tried multiple times on the browser nothing working. I tried to contact the number which didn't go anywhere since I couldn't get through to anyone. Could someone please help with this?

Thanks

[imjolly]

has your cooling off period expired since activation?

you need to use pc/laptop not the app to access MYBT

[Richmondo]

I can't even link my xbox account to my bt one since everytime I try it says "unable to process, try again" which since I've made this post is still doing that. I am using a pc