Can’t claim BT reward card

[Joeridding]

When I click on email link to claim reward card it logs me in. I select the account number and a blank page with just a header and footer comes up. What do I do? 

[DavidM]

Hi @Joeridding and welcome to our community.

Sorry you're having problems claiming your reward. Can you just confirm have all the orders closed and your service(s) are connected?

Cheers

David