Can't claim BT reward card

[Solus85]

Hi. 

I've just switched from Sky Superfast Broadband to BT. I switched through Moneysupermarket.com. The package offered a £100 reward card. I have read that the offer to claim was only available after the 14 day cooling off period. On my BT account it states I have no rewards available. I have never received a link via email either. Can anyone help with this situation.

Thanks

[JohnC2 · Accepted solution]

Hi @Solus85, welcome to the forum and sorry you've not been able to claim your reward.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get the reward claimed.

Cheers

John