Hi @SEJ2
If you are experiencing financial difficulties and are unable pay, don’t worry, we are here to support you through difficult times. Depending on your situation, there are some things we can help you with. Things like:
- agreeing a suitable payment arrangement
- giving you additional time to pay
- information about specialist, free debt advice
It’s important to know that some of the support options might impact your credit file. There's no impact to your credit file by contacting us and having a conversation about your circumstances.
We can't support you without you reaching out to us. If you're struggling, please call us, and you can speak to one of our family guides. The sooner you get in touch the better.
Chris S
