Can’t renew / change existing contract , locked due to OR order

[mezzerb]

I feel like we're in limbo between EE and BT at the moment. I couldn't even face ringing them back. I think I'll wait until June and see if the fast fibre materialises then see if I can get a better contract.

[zulu17]

@mezzerb  I suggest you raise a formal complaint with either EE or BT depending upon whom is declining to  process and own  you order , you should be able to do this via email or via a omplaints portal, depending upon whether it is BT or EE.