<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Re: Cancel my Halo BB that doesn’t reach my shed for a ridiculous price and my TV package
This is a BT residential customer to customer forum. Your post does not go to BT. The only BT staff are the forum moderators who do not necessarily read all the posts.
You need to call BT 0330.1234.150 if you want to cancel your BT packages.