Cancellation of services to home address on behalf of my Relative who is in a residential care home

[Scushion]

How can I cancel BT services to my relatives home address who is now in a residential care home? I have LPA for my Uncle

[gg30340]

See link and sub links

What Power of Attorney (PoA) does BT accept? | BT Help

[Scushion]

Many thanks,

LPA for finance ,  approved by OPG

Next steps please?

[gg30340]

Did you go through and comply with all the sub links of what is contained in the link I posted.

[Scushion]

Sorry, I didn't check the links, thank you for the guidance

Send a copy of LPA is the starter 😊