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Message 1 of 4

Cancellation

Hi, My Grandmother has gone into a nursing home and I need some help and assistance to cancel her BT landline.

I have POA for finance and property for her.

Any help and advice would be greatly appreciated at this difficult time.

Kind Regards 

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Message 2 of 4

Re: Cancellation

@CB77 

I have asked a moderator to assist.

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Message 3 of 4

Re: Cancellation

Thank you 👍 


 

 

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Message 4 of 4

Re: Cancellation

Hi @CB77 and welcome.

Thanks for posting. I'm sorry to hear your mum has gone into a nursing home. I can appreciate how worrying this is. The quickest way to get the account closed would be to contact our customer service guides on 0330 1234 150. I've dropped you a private message if calling doesn't suit but we are very busy at present so it's taking longer than usual to reply.

Cheers

David

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