on 15-12-2023 16h52
I am still being charged for a closed account. How do I get a refund?
on 15-12-2023 18h47
If you're still being charged, the account isn't closed, speak with the BT billing team to see what the charges are, alternatively login to www.bt.com/mybt as if you're the account holder, you can see the bill and what the charges are.
