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Message 1 of 4

Claiming BT £50 reward card

Hi, I've recently ordered broadband from BT and have received an email saying I can now claim my £50 reward card. When I click on the link to log in there is nothing there on my account to claim. Can someone help please.

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Message 2 of 4

Re: Claiming BT £50 reward card

Has your 14 day cooling off period expired?



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Message 3 of 4

Re: Claiming BT £50 reward card

Hi, my service went live on the 2nd Sept. so I guess yes.

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Message 4 of 4

Re: Claiming BT £50 reward card

Hi @VAB160924 

Welcome to the BT Community

Have you been able to follow the steps on our BT Reward Card page? 

Ali

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