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Message 1 of 4

Claiming Virtual Reward Card

 

Hi

How do I claim my Virtual Reward Card.  There's nothing on my homepage, and the link to claim that from your reminder email just takes me to the homepage

Thank you

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Message 2 of 4

Re: Claiming Virtual Reward Card

Hi @gemtai and welcome.

Sorry you're having problems claiming your reward card. Have you set up your BTID? Have all your orders closed?

Cheers

David

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Message 3 of 4

Re: Claiming Virtual Reward Card

Hi,

I have MyBT account, is it same as BTID? If not, how to apply BTID?

 

Thanks 

Gem

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Message 4 of 4

Re: Claiming Virtual Reward Card

Hi @gemtai 

Yes it's your MyBT. I'll need to take a look at this for you so check your inbox for my message and drop me over the details.

Cheers

David

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