Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Sturthrt
Beginner

on ‎20-11-2023 15h34

286 Views
Message 1 of 2

Closing old bt account

I've got a new bt account. That come with free 6 months Xbox. But can't see it in my account. But reading in here it's because I've old accounts linked or something like that. Can anyone help me? 

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎20-11-2023 15h51

275 Views
Message 2 of 2

Re: Closing old bt account

try contacting the billing team and they should be able to help you

https://www.bt.com/help/contact-bt/account-and-billing/broadband



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply