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jj_123
Beginner

on ‎19-05-2023 18h23

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Message 1 of 2

Contract change when moving to somewhere without full fibre.

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I have full fibre but will be moving somewhere I can only get fibre essential. Can I downgrade my contract to only pay for what is available?

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PaddyB
Moderator
Moderator

on ‎19-05-2023 19h47

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Message 2 of 2

Re: Contract change when moving to somewhere without full fibre.

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Hi @jj_123,

Welcome to the Community and thank you for posting.

If you move to an address that doesn't have Full Fibre, you would be moved onto the next best service that is available to continue the remaining term.

You can find out more about moving home with BT here - Moving Home With BT

Thanks,

Paddy

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