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Jaetten
Beginner

‎24-01-2022 12h28 - edited ‎24-01-2022 12h32

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Message 1 of 3

Current Fibre not available on contract renewal

Hi, I've recently been sent a letter from BT that my contract is ending soon for my Fibre Broadband. I've logged on to see what new options are avaialble, and if I renew, my speed will go from 54mb to 13mb - my current level of fibre broadband is no longer available and I can only have none fibre options.

I presume the nearest cab is full which is why it cannot show fibre?

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2 REPLIES 2
licquorice
Distinguished Sage
Distinguished Sage

on ‎24-01-2022 12h46

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Message 2 of 3

Re: Current Fibre not available on contract renewal

If you renew your contract, nothing will happen to your speed.

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TimCurtis
Guru

on ‎24-01-2022 13h41

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Message 3 of 3

Re: Current Fibre not available on contract renewal

@Jaetten 

Are they offering a good price for renewing?

I've been out of a fixed contract for a while now and had no offers that better the price I have now so staying that way.

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