Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VB75
Beginner

on ‎27-09-2026 20h12

74 Views
Message 1 of 2

Dad with dementia has moved to a care home and unable to cancel contract with POA. Help??

I spoke to an adviser who said I can't cancel my Dad's contract without sending in 15 page POA. He didn't know about the gateway code system. Seems crazy and we just can't afford to keep paying it each month at an empty house.

0 Ratings
Reply
1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎27-09-2026 22h03

37 Views
Message 2 of 2

Re: Dad with dementia has moved to a care home and unable to cancel contract with POA. Help??

Do you have a POA?  Gateway systems appears a method of accessing government or HMRC data

Are you able to phone CS 03301234150 and get your father to confirm you can speak on his behalf ?



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply