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Message 11 of 12

Re: Do I have to also return the Digital Home Phone as well or can I just return the Smart Hub 2 Rou

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Great success! Router finally returned!
 
Equipment return
 
Return process start date: 09 Mar 2026
Return due date: 8 May 2026
 
You have successfully returned all your equipment before the return due date. This means that you will not be subject to any failure to return charges.
Equipment Serial number Failure to return Return status Returned on
Smart Hub 2
..........
£65.00
Returned
31 Mar 2026


There was a few days delay in the router return status. But as of yesterday that has changed to Returned after it was pending with courier for around 4 days!

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Message 12 of 12

Re: Do I have to also return the Digital Home Phone as well or can I just return the Smart Hub 2 Rou

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I think some "green" people think these things are reused but I suspect it all just get shredded, the plastic pelletised  and any metal (particularly precious metals) extracted chemically.

It is just so the companies can tick the box saying they 'recycle' everything!

 

 

 

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