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Message 1 of 5

Download File Size

Hi, I recently bought some music software which was a 39GB download. Until now, I’ve been able to download most files without a problem, most of which were about 5-10GB. For some reason, downloading this particular file, I get to around the 30gb and it stops, which obviously results in a failed download. 

I’ve tried different browsers, different computers, but always the same failed download around the same 30gb mark. My question is, is there a limit on the size of the file you can download? 

I have the BT fibre 2 package

kind regards 

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4 REPLIES 4
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Message 2 of 5

Re: Download File Size

Nope. There are no limits at all. So if you're hitting a barrier, it's probably being caused by something on your PC 

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Message 3 of 5

Re: Download File Size

If it was me, I would contact the website and let them know there is an issue with their download.

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Message 4 of 5

Re: Download File Size

Have you tried downloading a large file from a different source.

There are sites on the Internet that offer large files in order to test. 

Before using any of the sites make sure that they are reputable sites.

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Message 5 of 5

Re: Download File Size

Do you have any scheduled tasks running on your PC(s).

e.g. does an antivirus software do scans after a preset period of time? ......This can cause a load on the processor. You can disable auto scans on Norton, for example.

Also does your PC time out on a set period of what it thinks is inactivity?

A clue to the problem is to check the timing where the download seems to stall.

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