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nonsuchandy
Beginner

on ‎19-01-2024 9h41

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Message 1 of 2

Early Termination Charge

Hi,

Agreed to move my fibre broadband over from BT to EE yesterday. Was assured they'd be no early termination charge, but today got a text from BT saying I'd have an early termination charge of £164.94p !

Who do I speak to so that this doesn't happen?

Thanks

Andy

 

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imjolly
Distinguished Sage
Distinguished Sage

on ‎19-01-2024 10h41

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Message 2 of 2

Re: Early Termination Charge

there should be no ETC for moving BT to EE  try the billing team

https://www.bt.com/help/contact-bt/account-and-billing/broadband



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