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Message 1 of 6

End Contract

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Hello, I no longer live in UK and cannot call customer service. Need to end payments for unnecessary service but cannot find a way to do that.

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Message 2 of 6

Re: End Contract

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@Vilius 

https://www.bt.com/help/contact-bt/account-and-billing/broadband

From outside the UK

+44 150 174 7714

Monday to Friday 8am - 9pm

Weekends and bank holidays 8am - 8pm

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Message 3 of 6

Re: End Contract

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Phoning is not an option. Cannot call outside the country of residence.

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Message 4 of 6

Re: End Contract

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This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Phoning is normally the only option as the account holder needs to be verified.

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Message 5 of 6

Re: End Contract

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How about in non normal circumstances?

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Message 6 of 6

Re: End Contract

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@Vilius wrote:

How about in non normal circumstances?


The same as "normal circumstances".

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