It’s not BT’s ‘problem’ that your new providers date for providing services doesn’t match up exactly with the end of your BT minimum term , and by cancelling your DD with BT , ( but presumably expecting BT to provide services for those two days outside the minimum term ) , you will be charged for them and by not being in position to pay , by cancelling the DD , don’t be surprised to be chased for payment, including a late payment charge , and if you ignore that , a credit default and potentially a debit recovery firm contacting you , so be aware of that .
If you would prefer to not have to service for those two days rather than having to pay for them , unfortunately you would need to undo do what’s been set up by the new provider, as your new provider has already told BT the 26th to move your service ( including the two extra days outside minimum term ) , once the new order is cancelled with your new provider , you contact BT to cancel ( with the 30 days notice period so do that’s today that’s around the 11th September ) , once that’s done , you re contact the new provider and get a new date for a provision (not a takeover) after the BT service is ceased so the 12th September or later , if later a few days without any service …it’s far easier to just use the dates you already have , and pay BT what you will owe them for the two ‘out of contract’ days , beats me why you are so bent out of shape about it , if you pay £30 a month , and out of contract is £45 a month it’s around an extra 50p a day , so going to be an extra £1.
