Escape from Halo 3+

[Andrew600]

@Kimberlin 

Yeah I might need to block them too. If they call during the Arsenal game tonight I definitely will.

I 100% agree with you when you said “It's a massive shame because I had no issues with BT or the service, absolutely top rate, but I am not wasting my breath talking to a call centre sales person fighting to get some commission and hoping I get what they promise on the phone.”

[WSH]

@Andrew600  Interestingly, again that's the same experience.

I was offered Fibre 2 on FTTP at 74Mb/s, but I also saw on MyBT that it was flagged as having a free upgrade to Full Fibre 150 once FTTP was available.   (And, of course, at that point it was available).

They then tried to charge me £6 a month extra for the upgrade but backed down when I sent them a screenshot of the offer and queried why the "free" upgrade was costing £6 more!

[Andrew600]

I was curious , so just checked the number retentions called from yesterday. It was the Stevenage call centre, so third party agents acting on behalf of BT as I suspected.

It was a very noisy call centre, the background voices were off putting from the start.

I’ve not heard from BT at all today yet thankfully.

[Kimberlin]

@Andrew600 

It will be a very busy call centre because not only will they be dealing with BT customers they’ll also most certainly be dealing with EE customers.

I’d very much guess that the call centre operators are effectively double hatting, able to access both BT and EE accounts simultaneously, hence why folks who are phoning to possibly renegotiate a new contract with BT, inescapably find themselves getting migrated to EE there and then. Unless of course you kick up a fuss and make it clear you want to remain on BT’s books.

Thankfully now, with the full implementation of silence unknown callers on my iPhone, I never get bothered with call centres anymore because they have to announce who they are to a bot or they end the call.

[Andrew600]

@Kimberlin 

Yep, you’re almost certainly right.

I really miss the days when we could talk to BT employees who knew what they were talking about.

[chrisjp]

"That's exactly what I did but in my case I joined plusnet for a week then cancelled. I then joined BT as a new customer with a cracking deal with the addition of £150 gift card"

Since Plusnet is part of the BT group you were lucky that they did not class you as an existing customer when you re-joined BT. They certainly do this with customers attempting to swap to EE then back to BT.

[chrisjp]

"I wouldn't take a TV package either, just a whole bunch of expense if you ask me!"

I agree. With an aerial you can get the whole Freeview range of channels for free. If you live in a relay transmitter area and the Freeview number of channels is restricted, then a satellite dish gives you the Freesat range of channels which is at least as extensive as the full Freeview one.
Each option of course requires a suitable receiver but this is a one-off purchase and not a recurring monthly bill, and most receivers also allow you to record programmes and watch them later, using fast forward to skip the ads.
What's not to like?

[Kodikid]

Really wouldn't go down the satellite route 

Think Sky's license expires in 2029

To say freesats future is unclear is an understatement. 

[WSH]

Of course, a lot of people already have a satellite dish that could be repurposed.

Sky have been moving to IP TV* for some time now.  I think they still offer satellite but the push is very much to get new customers on IP TV.

(*And boy, does that use some bandwidth.  Mine pushed my monthly usage up 450GB)

[Andrew600]

@WSH 

Yes, Sky do still offer satellite.  It’s not an option on their website anymore, but still available if you look hard enough or call them.

I still have Sky Q and they’re not pressuring me to change yet, but that will change in the next 2 or 3 years I imagine.

By the way, I have no idea what you watch on TV, but I’m using a consistent 50GB a day assuming the hub manager count is correct. Thank god there’s no fair usage limits!